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Housekeeping management software development by ELITEX, main photoHousekeeping management software development by ELITEX, main photo

Housekeeping Management Software for Hotels and Serviced Properties

ELITEX has been writing software since 2015, and hospitality development services work has been part of that from early on. Most of our engineers sit at senior level, which counts for a lot when a room status has to mean the same thing to the front desk and to the attendant standing in the doorway. We build custom housekeeping management software for operators who have reached the point where their current board stops matching what the floor is doing. This page covers how we approach that work and what you can expect from us as a partner.

Related Services

Hospitality IT Solutions
Hospitality Software Development Services
Product Development
Product Enhancement
Legacy Software Modernization
Software Audit Services

What We Build

A housekeeping system holds the state of every room and every task, and the front desk reads that state before it promises anything to a guest. So we build it as one system in parts, and each part has to hold up on a full checkout morning when forty rooms change status inside an hour.

Room Status Core

One room, one truthful status, even when an early arrival and a stayover extension land within the same minute. We settle the status model and the transition rules first, because a room that reads clean in one place and dirty in another becomes a guest complaint before anyone notices the mismatch.

Task Assignment and Credit Weighting

Boards get built from occupancy and section rules, and the workload has to come out fair enough that supervisors stop rebuilding it by hand. ELITEX build the assignment logic together with the credit weighting, so a suite counts for what it actually takes to clean.

Attendant Mobile App

An attendant works with a phone in one hand and a cart in the other, so the interface has to survive a weak signal in a service stairwell. We build the offline queue along with the screens themselves, so a room marked clean on the eighth floor still posts when the phone finds the network again.

Inspection and Scoring

Supervisors check rooms against a standard, and that standard shifts by brand and by property. We build the checklist model and the scoring rules as one piece of work, since an inspection score nobody trusts turns into paperwork within a month.

Linen and Supply Inventory

Par levels sit against real consumption, and the gap between them tends to show up on a Sunday when the linen room is empty. So, we write the stock logic together with the reorder alerts, so a shortfall surfaces before it reaches a floor.

Maintenance Handoff and Notifications

An attendant finds a broken shower, and the work order has to reach engineering with the room already blocked. We build the handoff rules with the notification logic, so the front desk sees a room go out of order the moment it happens.

Who This Service Is For

Housekeeping management software development by ELITEX works best for operators whose current tooling has become the reason supervisors keep a paper board next to the screen. A group running several thousand rooms across brands with different cleaning standards fits well. So does an operator whose PMS module can't model a credit system the operations team keeps making more specific. We're the wrong choice if you want a licensed module configured next week, because we write custom code and don't sell a product. We're also a poor fit for a single forty room property on one standard, since an off the shelf app will cover that far cheaper than we will.

Why Choose ELITEX as a Housekeeping Management Software Development Partner?

logomark
  • Seniors Write The Code

    Most of our engineers are senior level, and that shows up in the status model decided in the first month. Room state punishes junior assumptions in ways that only surface on the busiest night of the year.

  • Hospitality Work Since 2015

    We've spent long enough in this vertical to know how PMS interfaces behave when they misbehave. That knowledge saves discovery time you'd otherwise pay for.

  • You Own Everything

    Code, repositories, infrastructure, and environments sit in your accounts from the first commit. No lock in, and no licence tying you to us after launch.

  • We Say When Something Won't Work

    If your scope doesn't fit your budget, you hear it during discovery. We'd take a smaller project over a rebuild conversation in month six.

Clutch Reviews

clutch

THE REVIEWER

Executive, Stockholm stream media AB

THE PROJECT

API & Software Development for Movie Distribution SaaS Co

Project summary

ELITEX provides API and software development for a movie distribution SaaS company. The team processes video files, validates files and metadata, queues jobs, and improves automatic testing.

Feedback summary

ELITEX's support has helped the client reduce the time required to set up the system for new customers from 2–3 days to 45 minutes. The team has skilled developers and offers good candidates. The client is responsible for project management.
clutch

THE REVIEWER

Yuri Vorontsov, Head of Technology, Appetence BV

THE PROJECT

MVP Development for Remote Product Developer

Project summary

A remote product development team hired ELITEX to provide additional developers to assist in creating an MVP for an OA Switchboard.

Feedback summary

The project was launched successfully, earning praise from the client as well as a number of industry players. The company appreciated the team's communication skills, which allowed their experience and knowledge to shine through during the deployment of the project.
clutch

THE REVIEWER

Umut Gurler, Product Manager, Online Gaming Company

THE PROJECT

Game Development for Online Gaming Company

Project summary

An online gaming company collaborated with ELITEX for game development and maintenance. After the ideation phase, the team outlined the possibilities, created a roadmap, and handled the front- and backend.

Feedback summary

ELITEX successfully delivered the platform and quickly addressed all post-launch issues. The team smoothly managed the entire development process. Beyond their fair service fee, their timeliness, expertise, and work quality were remarkable.
clutch

THE REVIEWER

CTO, Healthcare Company

THE PROJECT

Frontend Dev & Infrastructure Design for Healthcare Company

Project summary

ELITEX provides frontend development and infrastructure design for a healthcare company. The team's DevOps engineers also help the client's New York-based team to develop their in-market MVP.

Feedback summary

ELITEX has provided frontend and DevOps engineers to help complete the client's in-market MVP. They communicate with the client through in-person and virtual meetings, email, and a messaging app. The team has delivered on time and within budget, exceeding the client's expectations.
clutch

THE REVIEWER

Director, Felix Security

THE PROJECT

Software Development for Next-Gen Cybersecurity Solution

Project summary

ELITEX provides software development, working on the front- and backend of a next-generation cybersecurity platform. Using Python for its network solution, they also worked on cloud services and a graphical UI.

Feedback summary

The ELITEX team is still providing enhancements and updates for the platform, continuing to demonstrate their excellent technical skill and expertise. They communicate well, maintaining a smooth workflow and offering fantastic value for money.
clutch

THE REVIEWER

Ivo Verbeek, Director, Peerwith

THE PROJECT

Ongoing Dev for Academic Research Platform

Project summary

ELITEX provides frontend and backend web development resources as necessary for an academic marketplace. Their work tends to include tasks with Node.js, Express, MongoDB, Angular, CSS, and HTML.

Feedback summary

As an outsourced team, ELITEX serves as a cost-effective development option. They have proven to be a reliable vendor that is capable of finding, training, and implementing the appropriate resources to meet project requirements. Their experience with an array of technology is a definite strength.
clutch

THE REVIEWER

Vitaly Grinberg, Software Architect, Telecom Company

THE PROJECT

Software Development for Telecom Company

Project summary

ELITEX provides web application development, working on its front- and backend development. They use a variety of technologies and databases, including AngularJS, Django Python, and InfluxDB.

Feedback summary

The team has produced an excellent final product, working smoothly and professionally on something that was a new area for the company. They oversee the work well, with effective tracking systems and an on-site project manager.
clutch

THE REVIEWER

VP Technology, Label Company

THE PROJECT

Web Development Project for Enterprise Label Company

Project summary

ELITEX assisted the client with a variety of development projects. This included UX/UI and frontend development. They worked collaboratively with the in-house teammates to form a full-stack team.

Feedback summary

The collaboration with ELITEX was successful. Their team developed several unique software solutions, including a rule engine editor. They were responsive to inquiries from the client and consistently met deadlines. Customers can expect strong project management skills and creativity.
clutch

THE REVIEWER

Adrian Obleton, Founder & CEO, ModelMaster

THE PROJECT

Custom Software Dev for Learning & Development Platform

Project summary

A financial learning and development platform hired ELITEX to build custom ready version of its products. The team was responsible for the full tech stack, from managing AWS to frontend development.

Feedback summary

Partnership with ELITEX exceeded the client's expectations. Their project management was effective, and they were able to communicate through Skype and track tasks using Trello. Not only do they execute tasks given, but they also suggest helpful alternatives to make the products even more effective.
clutch

THE REVIEWER

CTO, Financial Management Firm

THE PROJECT

SaaS Solution Development for Financial Management Firm

Project summary

ELITEX is developing a financial management firm's UI and backend using Java and Kotlin software. The vendor works as an extension of the company's existing team.

Feedback summary

ELITEX has shown great technical expertise that increases their reliability in proactive problem-solving. The client has commended them for making UI-focused suggestions that would ultimately satisfy their needs the most. Moreover, they also respond quickly to questions and updates.
clutch

THE REVIEWER

Olaf Kerckhoff, CEO, viazenetti GmbH

THE PROJECT

Mobile App Development for Digital Services Provider

Project summary

ELITEX was hired by a digital services provider to build the frontend of a web-based app using Angular. The app allowed users to order food and beverages using touchscreen devices.

Feedback summary

ELITEX successfully developed the app according to the client's design and specification requirements. Successfully proving their technical skills, the team was able to provide services that meet the client's needs. Their flexibility and coordination resulted in an efficient and fruitful engagement.
clutch

THE REVIEWER

VP of Engineering, Startup Company

THE PROJECT

IT Staff Augmentation for Startup Company

Project summary

ELITEX provides nine software engineers to a startup company. The resources collaborate with the client as part of their internal team on the development of a scalable platform for their business.

Feedback summary

ELITEX’s work has been instrumental in the client’s success, and their involvement has allowed them to grow fivefold in less than a year. The resources have excellent skillsets, allowing them to deliver quality work with minimal errors. Additionally, their candidate screening process is excellent.
clutch

THE REVIEWER

Andrew Denysov, CEO & Co-Founder, TechVision

THE PROJECT

IT Staff Augmentation for Software Consulting Firm

Project summary

ELITEX provides staff augmentation services for a software consulting firm. The team has deployed a talented QA engineer to perform testing on a media application.

Feedback summary

So far, the client has been pleased with ELITEX’s services. The team ensures a seamless process through their superb communication and project management skills. Moreover, their willingness to go beyond the call of duty has stood out. They’re also proactive, skilled, and punctual.
clutch

THE REVIEWER

Executive, Stockholm stream media AB

THE PROJECT

API & Software Development for Movie Distribution SaaS Co

Project summary

ELITEX provides API and software development for a movie distribution SaaS company. The team processes video files, validates files and metadata, queues jobs, and improves automatic testing.

Feedback summary

ELITEX's support has helped the client reduce the time required to set up the system for new customers from 2–3 days to 45 minutes. The team has skilled developers and offers good candidates. The client is responsible for project management.
clutch

THE REVIEWER

Yuri Vorontsov, Head of Technology, Appetence BV

THE PROJECT

MVP Development for Remote Product Developer

Project summary

A remote product development team hired ELITEX to provide additional developers to assist in creating an MVP for an OA Switchboard.

Feedback summary

The project was launched successfully, earning praise from the client as well as a number of industry players. The company appreciated the team's communication skills, which allowed their experience and knowledge to shine through during the deployment of the project.
clutch

THE REVIEWER

Umut Gurler, Product Manager, Online Gaming Company

THE PROJECT

Game Development for Online Gaming Company

Project summary

An online gaming company collaborated with ELITEX for game development and maintenance. After the ideation phase, the team outlined the possibilities, created a roadmap, and handled the front- and backend.

Feedback summary

ELITEX successfully delivered the platform and quickly addressed all post-launch issues. The team smoothly managed the entire development process. Beyond their fair service fee, their timeliness, expertise, and work quality were remarkable.
clutch

THE REVIEWER

CTO, Healthcare Company

THE PROJECT

Frontend Dev & Infrastructure Design for Healthcare Company

Project summary

ELITEX provides frontend development and infrastructure design for a healthcare company. The team's DevOps engineers also help the client's New York-based team to develop their in-market MVP.

Feedback summary

ELITEX has provided frontend and DevOps engineers to help complete the client's in-market MVP. They communicate with the client through in-person and virtual meetings, email, and a messaging app. The team has delivered on time and within budget, exceeding the client's expectations.
clutch

THE REVIEWER

Director, Felix Security

THE PROJECT

Software Development for Next-Gen Cybersecurity Solution

Project summary

ELITEX provides software development, working on the front- and backend of a next-generation cybersecurity platform. Using Python for its network solution, they also worked on cloud services and a graphical UI.

Feedback summary

The ELITEX team is still providing enhancements and updates for the platform, continuing to demonstrate their excellent technical skill and expertise. They communicate well, maintaining a smooth workflow and offering fantastic value for money.
clutch

THE REVIEWER

Ivo Verbeek, Director, Peerwith

THE PROJECT

Ongoing Dev for Academic Research Platform

Project summary

ELITEX provides frontend and backend web development resources as necessary for an academic marketplace. Their work tends to include tasks with Node.js, Express, MongoDB, Angular, CSS, and HTML.

Feedback summary

As an outsourced team, ELITEX serves as a cost-effective development option. They have proven to be a reliable vendor that is capable of finding, training, and implementing the appropriate resources to meet project requirements. Their experience with an array of technology is a definite strength.
clutch

THE REVIEWER

Vitaly Grinberg, Software Architect, Telecom Company

THE PROJECT

Software Development for Telecom Company

Project summary

ELITEX provides web application development, working on its front- and backend development. They use a variety of technologies and databases, including AngularJS, Django Python, and InfluxDB.

Feedback summary

The team has produced an excellent final product, working smoothly and professionally on something that was a new area for the company. They oversee the work well, with effective tracking systems and an on-site project manager.
clutch

THE REVIEWER

VP Technology, Label Company

THE PROJECT

Web Development Project for Enterprise Label Company

Project summary

ELITEX assisted the client with a variety of development projects. This included UX/UI and frontend development. They worked collaboratively with the in-house teammates to form a full-stack team.

Feedback summary

The collaboration with ELITEX was successful. Their team developed several unique software solutions, including a rule engine editor. They were responsive to inquiries from the client and consistently met deadlines. Customers can expect strong project management skills and creativity.
clutch

THE REVIEWER

Adrian Obleton, Founder & CEO, ModelMaster

THE PROJECT

Custom Software Dev for Learning & Development Platform

Project summary

A financial learning and development platform hired ELITEX to build custom ready version of its products. The team was responsible for the full tech stack, from managing AWS to frontend development.

Feedback summary

Partnership with ELITEX exceeded the client's expectations. Their project management was effective, and they were able to communicate through Skype and track tasks using Trello. Not only do they execute tasks given, but they also suggest helpful alternatives to make the products even more effective.
clutch

THE REVIEWER

CTO, Financial Management Firm

THE PROJECT

SaaS Solution Development for Financial Management Firm

Project summary

ELITEX is developing a financial management firm's UI and backend using Java and Kotlin software. The vendor works as an extension of the company's existing team.

Feedback summary

ELITEX has shown great technical expertise that increases their reliability in proactive problem-solving. The client has commended them for making UI-focused suggestions that would ultimately satisfy their needs the most. Moreover, they also respond quickly to questions and updates.
clutch

THE REVIEWER

Olaf Kerckhoff, CEO, viazenetti GmbH

THE PROJECT

Mobile App Development for Digital Services Provider

Project summary

ELITEX was hired by a digital services provider to build the frontend of a web-based app using Angular. The app allowed users to order food and beverages using touchscreen devices.

Feedback summary

ELITEX successfully developed the app according to the client's design and specification requirements. Successfully proving their technical skills, the team was able to provide services that meet the client's needs. Their flexibility and coordination resulted in an efficient and fruitful engagement.
clutch

THE REVIEWER

VP of Engineering, Startup Company

THE PROJECT

IT Staff Augmentation for Startup Company

Project summary

ELITEX provides nine software engineers to a startup company. The resources collaborate with the client as part of their internal team on the development of a scalable platform for their business.

Feedback summary

ELITEX’s work has been instrumental in the client’s success, and their involvement has allowed them to grow fivefold in less than a year. The resources have excellent skillsets, allowing them to deliver quality work with minimal errors. Additionally, their candidate screening process is excellent.
clutch

THE REVIEWER

Andrew Denysov, CEO & Co-Founder, TechVision

THE PROJECT

IT Staff Augmentation for Software Consulting Firm

Project summary

ELITEX provides staff augmentation services for a software consulting firm. The team has deployed a talented QA engineer to perform testing on a media application.

Feedback summary

So far, the client has been pleased with ELITEX’s services. The team ensures a seamless process through their superb communication and project management skills. Moreover, their willingness to go beyond the call of duty has stood out. They’re also proactive, skilled, and punctual.
clutch

THE REVIEWER

Executive, Stockholm stream media AB

THE PROJECT

API & Software Development for Movie Distribution SaaS Co

Project summary

ELITEX provides API and software development for a movie distribution SaaS company. The team processes video files, validates files and metadata, queues jobs, and improves automatic testing.

Feedback summary

ELITEX's support has helped the client reduce the time required to set up the system for new customers from 2–3 days to 45 minutes. The team has skilled developers and offers good candidates. The client is responsible for project management.

What Our Clients Say About Us

From concept to final product, ELITEX has been a precious resource for our company and the mind behind our content management system.

It is not all about the great knowledge in web programming, ELITEX guys take their role further. They offer their ideas and perspective and contribute in making things that were not there before, which is the true.

Pier Paolo Bozzano

Head of Development at America24
elitex icon
Pier Paolo Bozzano

The collaboration with ELITEX was successful. We were looking for a partner, rather than just an outsource vendor, to collaborate and build software together as a team.

ELITEX team is willing to take on complex projects. They work with us to refine our ideas and requirements so we end up with a good product.

They were responsive to inquiries from the client and consistently met deadlines. We’ve been able to develop cutting-edge software through our collaboration.

Rob Woodall

VP of Technology at Kallik
elitex icon
Rob Woodall

Before cooperation with ELITEX, I interviewed 20+ dev shops. Of all the teams I interviewed, ELITEX was the best technically by far and I felt confident building with them and that I could continue to work with them as my company grows. Project management was very effective. The team is responsive and gets work done in a timely manner. 

I like ELITEX's holistic nature approach to our engagement. Not only do they execute the tasks given, but they also suggest helpful alternatives based on their deep experience to make the products even more effective

Adrian Obleton

Founder & CEO at ModelMaster
elitex icon
Adrian Obleton

ELITEX are fantastic! We needed 'on-demand' help to work in a fast, Agile fashion. Not only are they timely with their deliverables, but the quality is also elite.

The team is always available (even during US hours, which was very important to us) and very forthcoming with communication, consistently providing updates and project tracking.

We highly recommend ELITEX to any product or tech lead and look forward to continuing our working relationship with them.

Christopher Durand

Co-founder at Bitsy Boost
elitex icon
Christopher Durand

ELITEX team has been professional and easy to communicate with.

They have been helping us to recruit and retain remote dedicated employees for our tech start-up company in the Bay Area.

The people we have hired generally enjoyed working at ELITEX and so if you are looking to hire people in Ukraine, I would recommend them.

Henry Shao

CEO at Zippia
elitex icon
Henry Shao

Working with ELITEX has been more cost-effective than hiring internal resources. The quality of their work is significantly higher than what I would be able to find if I hired within the Netherlands for the same price. ELITEX can quickly scale the team up or down to meet our needs.

They’re very flexible in that regard. If we tell them we need specific resources for a project next month, they recruit the people that we need, and it only takes a few days to get them up to speed. ELITEX prepares and mentors all of their employees well.

Ivo Verbeek

Director at Peerwith
elitex icon
Ivo Verbeek

From concept to final product, ELITEX has been a precious resource for our company and the mind behind our content management system.

It is not all about the great knowledge in web programming, ELITEX guys take their role further. They offer their ideas and perspective and contribute in making things that were not there before, which is the true.

Pier Paolo Bozzano

Head of Development at America24
elitex icon
Pier Paolo Bozzano

The collaboration with ELITEX was successful. We were looking for a partner, rather than just an outsource vendor, to collaborate and build software together as a team.

ELITEX team is willing to take on complex projects. They work with us to refine our ideas and requirements so we end up with a good product.

They were responsive to inquiries from the client and consistently met deadlines. We’ve been able to develop cutting-edge software through our collaboration.

Rob Woodall

VP of Technology at Kallik
elitex icon
Rob Woodall

Before cooperation with ELITEX, I interviewed 20+ dev shops. Of all the teams I interviewed, ELITEX was the best technically by far and I felt confident building with them and that I could continue to work with them as my company grows. Project management was very effective. The team is responsive and gets work done in a timely manner. 

I like ELITEX's holistic nature approach to our engagement. Not only do they execute the tasks given, but they also suggest helpful alternatives based on their deep experience to make the products even more effective

Adrian Obleton

Founder & CEO at ModelMaster
elitex icon
Adrian Obleton

ELITEX are fantastic! We needed 'on-demand' help to work in a fast, Agile fashion. Not only are they timely with their deliverables, but the quality is also elite.

The team is always available (even during US hours, which was very important to us) and very forthcoming with communication, consistently providing updates and project tracking.

We highly recommend ELITEX to any product or tech lead and look forward to continuing our working relationship with them.

Christopher Durand

Co-founder at Bitsy Boost
elitex icon
Christopher Durand

ELITEX team has been professional and easy to communicate with.

They have been helping us to recruit and retain remote dedicated employees for our tech start-up company in the Bay Area.

The people we have hired generally enjoyed working at ELITEX and so if you are looking to hire people in Ukraine, I would recommend them.

Henry Shao

CEO at Zippia
elitex icon
Henry Shao

Working with ELITEX has been more cost-effective than hiring internal resources. The quality of their work is significantly higher than what I would be able to find if I hired within the Netherlands for the same price. ELITEX can quickly scale the team up or down to meet our needs.

They’re very flexible in that regard. If we tell them we need specific resources for a project next month, they recruit the people that we need, and it only takes a few days to get them up to speed. ELITEX prepares and mentors all of their employees well.

Ivo Verbeek

Director at Peerwith
elitex icon
Ivo Verbeek

From concept to final product, ELITEX has been a precious resource for our company and the mind behind our content management system.

It is not all about the great knowledge in web programming, ELITEX guys take their role further. They offer their ideas and perspective and contribute in making things that were not there before, which is the true.

Pier Paolo Bozzano

Head of Development at America24
elitex icon
Pier Paolo Bozzano

The collaboration with ELITEX was successful. We were looking for a partner, rather than just an outsource vendor, to collaborate and build software together as a team.

ELITEX team is willing to take on complex projects. They work with us to refine our ideas and requirements so we end up with a good product.

They were responsive to inquiries from the client and consistently met deadlines. We’ve been able to develop cutting-edge software through our collaboration.

Rob Woodall

VP of Technology at Kallik
elitex icon
Rob Woodall

Our Housekeeping Management Software Development Services

New Build From Scratch

We settle the room inventory model and the status state machine before any assignment logic gets written, since both are the hardest things to change once real boards run on them. Inspection and inventory flows come after the status layer holds through a full turnover day.

Replatforming Away From a SaaS Housekeeping Platform

Many of our clients have outgrown a hosted module and need the same floor logic running on software they control. So ELITEX rebuild the status store and the assignment rules on an owned stack, matching current behaviour first and improving it second.

Integration Layer

A PMS and a housekeeping system rarely agree on when a room counts as released, and that disagreement surfaces as a front desk holding a guest in the lobby with keys already cut. We build the translation layer that reconciles those definitions, including the cases where one system has checked a guest out while the other still shows the room occupied.

Data Migration

In case of migration, we map existing room records and task history onto the new schema, then reconcile both datasets before anyone switches the old system off. Parallel running through a full week catches what the mapping missed.

Custom Module Work

The system stays, and one piece of it gets built or replaced. Credit weighting and inspection scoring tend to be the modules clients want written to their own standards.

Maintenance and Support After Launch

Someone has to handle the PMS vendor that changes its API without warning. That's why ELITEX keep the integrations current and stay available for the incidents that land on a full house night.

How We Work

logo

Discovery and Requirements

First, we map how a room actually moves from checkout to sold clean in your operation today. The workaround a supervisor runs every Saturday tells us more than the requirements doc does.

Architecture and Integration Mapping

Then, we decide where room status lives and which system owns each field. Every connection into the housekeeping management software gets documented at this stage, including the door lock feed nobody remembers commissioning.

Data Model and Migration Planning

Room inventory and credit structures get designed here, because changing them after launch touches every board and every report built on top. Migration scope is settled at the same time.

Build

After that, the work ships in slices, with each release covering a working part of the system. Our engineers use AI tooling for code generation and review, which cuts the time spent on boilerplate and leaves more of the budget for the parts that need judgment.

Testing and Hardening

Testing focuses on status transitions and peak turnover runs, since that is where a front desk facing mistake becomes visible fastest. We also replay a real day of room traffic against the new system before it touches a live shift.

Launch and Support Handover

Finally, cutover runs with the old board still reachable as a fallback. Your team gets documentation and a handover period with the engineers who wrote the code.

Housekeeping Management Software Integrations ELITEX Handle

When a system has no documented API, we build the connector ourselves. Screen level integrations and file based feeds are both workable, and we've done both.

logomark
  • PMS Systems

    Oracle Opera Cloud, Mews

  • Channel Managers

    SiteMinder, Cloudbeds

  • Payment Processors

    Adyen, Stripe

  • Revenue Management Tools

    IDeaS, Duetto

Compliance and Data Handling

logo

Charge Posting and Card Data

Minibar consumption and damage charges get raised on the floor and land on a folio, so housekeeping software sits on the edge of the payment path without needing to hold a card number. We keep it that way by design, passing charge events to the PMS and leaving card data with the processor, which keeps PCI scope off your housekeeping stack.

GDPR and Data Residency

Your system holds guest names against room numbers, and it holds far more about your attendants: shift records, productivity scores, and location traces through the building. Staff data carries its own obligations in many European markets, so we treat storage location and retention as architectural decisions at design time.

Access Control and Audit Logging

A floor supervisor and a regional operations manager need different visibility into performance records. Every status override and every inspection score change gets logged with the user behind it, which answers the grievance question that arrives months later.

Guest Data Retention

Room level notes have a habit of outliving their purpose, and a free text field about a guest's habits becomes a liability once the stay ends. We build retention rules into the data model with automatic purging, so your team keeps what operations need and drops what nobody should still hold.

Check Out Our Case Studies

photo

Hospitality property management SaaS development

.NET
Node.JS
React
JavaScript
Redux
HTML/CSS

Cloud-based hotel and property management SaaS solution

Problem

The client needed to accelerate product development and feature delivery while maintaining high quality standards, specifically requiring senior-level engineers working from a single office location.

Solution

ELITEX provided team augmentation with senior frontend developers, later expanding to include backend and QA engineers to form an autonomous team with the office in Lviv, with adjusted work schedules to align with US operations.

Property Management and Hotel Reservation System Development Case Study, image 6
GB flag

Legacy Software Modernization for Property Management System

JavaScript
React
Ember

Modernization of legacy PMS and new feature building for business serving over 20,000 property owners.

Problem

A legacy Ember 1 platform with no automated testing carried years of technical debt while supporting daily operations across thousands of apartment units.

Solution

ELITEX migrated the codebase to Ember 3, built automated test coverage from zero to 70%, and delivered two new React applications without disrupting live operations.

Property management system case study by ELITEX, image 1
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Web Platform Modernization for Hospitality & Travel Agency

JavaScript
jQuery

Web Modernization for Online Travel & Hospitality Platform

Problem

An online travel agency needed to modernize their booking platform's interface while avoiding costly migration away from their existing jQuery codebase.

Solution

ELITEX rebuilt key pages and booking flows with modern desing and responsive functionality, working entirely within the legacy technical foundation.

Web development for hospitality platform by ELITEX, case study, photo 4
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Property Management System Development for Hospitality

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Kate
calendlyBook a calllinkedInKate PrysiazhnaPartnership Manager
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