Hotel Business Intelligence Software Development for Operators and Groups
What We Build
A BI system is only as good as the layer underneath the charts. So we build it as one system in parts, and each part has to hold up on the morning a feed fails and nobody notices.
Warehouse and Data Model
One place where reservation records and spend land in a shape you can actually query. We settle the grain first, because a room night counted twice in the warehouse turns into a revenue figure your finance team stops trusting by month end.
Source Connectors
Reservation data arrives from your property management system, while channel and payment feeds arrive on their own schedules. Our engineers write the extraction together with the retry logic, so a load that fails overnight doesn't leave a quiet gap in yesterday's occupancy.
Metric Definition Layer
RevPAR means one thing in your revenue meeting and something slightly different in the PMS export. ELITEX build the layer that fixes each definition once, so two dashboards reading the same period return the same answer.
Dashboards and Self Service Reporting
Your revenue manager should be able to ask a new question without waiting for a developer. We build the semantic model behind the dashboards, which is what lets someone slice by segment or property without writing SQL and without breaking the numbers.
Forecasting and Pace
Pace reporting helps when it compares this week against the same point in last year's booking curve. We build that comparison into the model, so a forecast reacts to the shape of demand and not to one strong Tuesday.
Data Quality and Alerting
A silent pipeline failure is worse than a loud one, since the dashboard keeps rendering stale numbers as though they were fresh. We build freshness checks and threshold alerts into the pipeline, so someone hears about a broken load before a rate decision rests on it.
Who This Service Is For
Hotel business intelligence software development by ELITEX works best for operators who have outgrown PMS reporting and now spend part of every week rebuilding the same figures by hand. A group running several properties on more than one system fits well, since that's where the reconciliation pain lives. So does a hospitality brand whose hosted BI tool can't model the segment structure the revenue team keeps refining. We're the wrong choice if you want a licensed dashboard product configured next week, because we write custom code and don't resell a platform. We're also a poor fit for a single property with one clean data source, since a standard reporting add on will cover that at a fraction of what we cost.
Why Choose ELITEX as a Hotel BI Development Partner?
Seniors Write The Code
Most of our engineers are senior level, and that shows up in the warehouse decisions made in the first month. Data modelling punishes junior assumptions in ways that only surface once two years of history sit in the tables.
Hospitality Work Since 2015
We've spent long enough in this vertical to know how PMS APIs behave when they misbehave. That knowledge saves discovery time you'd otherwise pay for.
You Own Everything
Code, repositories, pipelines, and cloud environments sit in your accounts from the first commit. No lock in, and no licence tying you to us after launch.
We Say When Something Won't Work
If your scope doesn't fit your budget, you hear it during discovery. We'd take a smaller project over a rebuild conversation in month six.
Clutch Reviews
THE REVIEWER
Vitaly Grinberg, Software Architect, Telecom CompanyTHE PROJECT
Software Development for Telecom CompanyProject summary
ELITEX provides web application development, working on its front- and backend development. They use a variety of technologies and databases, including AngularJS, Django Python, and InfluxDB.Feedback summary
The team has produced an excellent final product, working smoothly and professionally on something that was a new area for the company. They oversee the work well, with effective tracking systems and an on-site project manager.What Our Clients Say About Us
ELITEX are fantastic! We needed 'on-demand' help to work in a fast, Agile fashion. Not only are they timely with their deliverables, but the quality is also elite.
The team is always available (even during US hours, which was very important to us) and very forthcoming with communication, consistently providing updates and project tracking.
We highly recommend ELITEX to any product or tech lead and look forward to continuing our working relationship with them.
Christopher Durand
Co-founder at Bitsy Boost
ELITEX team has been professional and easy to communicate with.
They have been helping us to recruit and retain remote dedicated employees for our tech start-up company in the Bay Area.
The people we have hired generally enjoyed working at ELITEX and so if you are looking to hire people in Ukraine, I would recommend them.
Henry Shao
CEO at Zippia
Our Hotel Business Intelligence Development Services
New Build From Scratch
We settle the warehouse schema and the metric definitions before any dashboard gets designed, since both are the hardest things to change once reporting history exists. Visualisation and forecasting come after the pipeline holds under a full booking cycle.
Replatforming Away From a SaaS BI Tool
Many of our clients have outgrown a hosted analytics product and need the same reporting logic running on a stack they control. So ELITEX rebuild the data model and the metric layer on owned infrastructure, matching current figures first and improving them second.
Integration Layer
A PMS and a channel manager rarely agree on when a booking becomes revenue, and that disagreement surfaces as an occupancy chart that never quite matches the finance report. We build the translation layer that reconciles those definitions, including the cases where one system treats a cancellation as removed while the other keeps it in the ledger.
Data Migration
In case of migration, we map historical reservation and revenue data onto the new schema, then reconcile both datasets before anyone retires the old reporting. Parallel running through a full month catches what the mapping missed.
Custom Module Work
The system stays, and one piece of it gets built or replaced. Forecasting logic and segment definitions tend to be the modules clients want written to their own commercial rules.
Maintenance and Support After Launch
Someone has to handle the PMS vendor that changes its API without warning. That's why ELITEX keep the pipelines current and stay available for the loads that break at the wrong hour.
How We Work
Hotel BI Integrations ELITEX Handle
When a system has no documented API, we build the connector ourselves. Screen level integrations and file based feeds are both workable, and we've done both.
PMS Platforms
Opera Cloud, Mews, Apaleo, protel, RoomRaccoon
Channel Managers and Booking Sources
SiteMinder, Cloudbeds, D-EDGE, STAAH, Booking.com
Payment Processors
Stripe, Adyen, Braintree, Worldpay, Checkout.com
Revenue Management
Duetto, IDeaS, Atomize, Pace, Lighthouse
Compliance and Data Handling
Check Out Our Case Studies
Other Hospitality Software We Build
FAQs
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