Industry
Healthcare
Technology
AWS
JavaScript
React
Redux
Customer’s Location
New York, NY, the USA
A Brief Summary
- TL;DR: Our client is Standard Practice, a New York-based healthcare AI company. Its software automates insurance verification calls for medical clinics and insurance companies, replacing hours of manual phone work.
- Standard Practice had working AI and a marketing site but needed a HIPAA-compliant clinic-facing platform built fast, plus DevOps and DevSecOps expertise to replace manual SSH deployments and add automated scaling.
- ELITEX built the React frontend from scratch with HIPAA compliance and full test coverage, delivering an alpha within two months. In parallel, two DevOps specialists overhauled the infrastructure in one month, adding CI/CD pipelines, AWS ECS containers, automated scaling, and security hardening.
About the Project
Standard Practice is an ambitious company that helps healthcare providers cut endless bureaucracy. The company develops AI-powered software that automates insurance verification calls for medical clinics. When clinics need to confirm patient procedures with insurance companies, their platform handles these calls automatically. The Standard Practice’s AI analyzes data, formats it for easy clinic use, and provides complete call transcripts. This eliminates the manual process where clinic staff spend hours on phone calls with insurance providers.
When Standard Practice sought development support, they had proven AI technology and a marketing website. Now, they wanted to build a user-friendly platform for clinics to access their AI services easily. That’s why the company needed frontend developers. Healthcare compliance requirements also drive the security needs. Standard Practice recognized these demands and additionally sought experienced DevOps (especially DevSecOps) partners. So, the Standard Practice were looking for a development partner with a strong UI and DevOps expertise, and that’s where ELITEX stepped in.
The Challenge
Standard Practice needed a complete user interface for their clinic customers to manage patient data and interact with the AI system. The challenge included creating an alpha version of the product from scratch to enter the market within two months while ensuring HIPAA compliance of the client-side of the platform.
While the security audit ran, our DevOps team spotted several infrastructure problems worth fixing. The biggest one was deployment. Every release went out by hand over SSH, code updates were manual, and each new deployment meant restarting services one by one. The setup also had no automated scaling, so the platform struggled whenever traffic climbed. And the security layer needed work before it could meet healthcare compliance standards.
Our Solution
Frontend technology stack:
- React with Redux and Redux Toolkit for state management
- Vite for fast development and building
- Material UI for consistent design components
- Vitest and React Testing Library for testing
Our team built the platform’s frontend from scratch with HIPAA compliance as its core. Every component received thorough testing coverage to ensure reliability and regulatory adherence.
DevOps improvements:
- Implemented automated CI/CD pipelines for dev, staging, and production environments
- Migrated services to AWS ECS (Elastic Container Service) with Docker containers
- Set up Application Load Balancers (ALB) and Network Load Balancers (NLB)
- Introduced automated resource scaling based on actual load requirements
- Implemented security hardening measures following HIPAA compliance best practices
- Automated infrastructure management to eliminate manual interventions
- Enhanced monitoring and logging systems
The infrastructure transformation dramatically improved speed and system reliability. Automated scaling now handles traffic spikes seamlessly, while enhanced security measures protect sensitive patient data. Cost optimization emerged as an additional benefit: resource-based pricing replaced fixed instance costs.
The Process
The collaboration followed an Agile Scrum methodology with two-week sprints and 90%+ adherence to planned deliverables. Standard Practice handled project management internally, while ELITEX provided technical leadership for frontend development and DevOps. Communication between teams remained transparent and efficient throughout the project.
We built quality assurance in from day one, writing test coverage for every frontend component as we went. The team runs regular sprint reviews and works to a roadmap that looks well beyond the current release.
As of now, ELITEX team finished most of DevOps job and continues to work on the front-end part of the project.
The Project Team
The frontend team worked under the guidance of an experienced ELITEX lead frontend developer, with part-time specialist support when needed. For DevOps, two specialists completed the infrastructure overhaul within one month. After successful production deployment, ELITEX continued providing ongoing support for security enhancements and compliance maintenance with one DevOps specialist.
The Result
The collaboration unfolded in distinct phases. First came the alpha platform launch, delivered successfully within the tight two-month deadline. Simultaneously, our DevOps team completed the infrastructure overhaul in just one month.
This foundation enabled the next phase: planned, step-by-step enhancements. The project has now continued for two years and a half. During this time, Standard Practice grew dramatically. They evolved from a startup seeking their MVP into a thriving company serving thousands of clinics nationwide.
The platform now handles insurance verification calls at scale. Clinic staff who once spent hours on hold can focus on patient care. Standard Practice processes thousands of calls monthly, delivering formatted results and transcripts to satisfied customers. And ELITEX remains proud to be part of this remarkable success story.
Key facts and numbers:
- 2 months to deliver the alpha platform
- 1 month for the full infrastructure overhaul
- 2+ years partnership running and continuing
- 3 environments automated via CI/CD (dev, staging, production)
- 4 dedicated specialists
- HIPAA compliance built into the frontend from day one
- Thousands of clinics served nationwide after the rebuild
Why Partner With ELITEX?
Companies across different economic domains choose ELITEX for our strong tech expertise, decade of experience building software solutions, proven track record with complex platforms, and deep understanding of how businesses work and what they actually need. By choosing ELITEX as your primary tech partner, you don’t just choose building a visually appealing UI, but also guarantee your system works flawlessly in every minor nuance.
Why Should You Choose Us?
- Cost-efficiency: For an entire decade, we have been optimizing our development processes to maximize your investment while maintaining high-quality outcomes and eliminating unnecessary overhead costs. It allows us offer rates significantly lower than competitors’ ones;
- Tech excellence: Profound DevOps and UI mastery across most modern framework, technologies, infrastructure solutions, and security practices allows us deliver measurable performance improvements right from the day one of involvement;
- Honest and transparent communication: Direct, transparent communication style without unnecessary bureaucratic layers means we always provide clear project updates and build collaborative problem-solving approach that keeps you informed at every development stage;
- Cross-industry experience: Proven track record across various industries and projects of any complexity and size combined with business-focused approach during development allows us to adapt quickly to diverse technical requirements and business domains while delivering consistent results.
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